
Challenges faced by businesses due to negative & false customer reviews
Moreover, these platforms provide a voice for dissatisfied customers to exact revenge on a business. Most business owners have horror stories about customers behaving improperly - this misbehavior ranges from nonpayment for services rendered, abusive communication, unrealistic expectations, worker mistreatment, and unsafe working conditions.
So, whatever the cause of these unfavorable ratings, they have an impact on future sales as well as the reputation of the business.
Until now, the review posting platforms have only been available to consumers. There hasn't been a platform for business owners to share their experiences with the customers until now! Our platform enables business owners to share their experience with their customers, whether good or bad!
Introducing- My Customer Check (MCC)
With all the above factors in mind, ‘My Customer Check’ is launched to provide business owners with easy access to an online community driven by business owners from around the country to share their experiences and evaluations of their clients.
MCC is designed to be a valuable asset for any business. It is simple, intuitive, and easy to use. Its main objective is to provide a way for business owners to rate customer interactions (good or bad) in order to provide useful information to other business owners.